Capabilities
The connector syncs your HappyFox staff (agents). Each staff member’s role is
recorded as an informational attribute. HappyFox does not expose roles as a
separate, governable resource, so roles are not synced on their own.
Gather HappyFox credentials
1
Sign in to your HappyFox account at
https://<subdomain>.happyfox.com,
where <subdomain> is the first part of your HappyFox web address.2
Go to Manage > Integrations > API and enable the REST API.
HappyFox generates two values: an API key and an auth code.
3
Copy three values: your subdomain (the
<subdomain> part of your
HappyFox URL), the API key, and the auth code.Configure the HappyFox connector
- Cloud-hosted
- Self-hosted
Follow these instructions to use a built-in, no-code connector hosted by C1.Done. Your HappyFox connector is now pulling access data into C1.
1
In C1, navigate to Apps > Connectors and click Add connector.
2
Search for HappyFox and click Add.
3
Choose where to add the connector: Create a new app, or Add to an existing app (then select the app).If you’re creating a new app, choose whether to link it to an application discovered from your identity provider: select Yes and pick the IdP application, or No to continue with just the connector.
4
Set the connector’s Name and, optionally, a Description.
5
Click the pencil icon next to Owners to choose who can configure and manage this connector.
6
Click Add. The connector is created and its configuration page opens.
7
Find the Settings area of the page and click Edit.
8
Enter the HappyFox credentials:
- Subdomain: your HappyFox subdomain, e.g.
acme. - API key: the API key from your HappyFox API settings.
- Auth code: the auth code from your HappyFox API settings.
9
Click Save.
10
The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.